Terms of Service

Welcome to AmbulanceCoordinator.com LLC ("Company", "we", "us", or "our"). We provide a web development, technology consulting, and a cloud-based Customer Relationship Management (CRM) platform and associated services (the "Service") that help businesses manage their customer interactions, streamline their workflows, and enhance their overall productivity.

By accessing or using our Service, you ("User", "you", or "your") agree to be bound by these Terms of Service ("Terms"). These Terms govern your use of our website, application, and any other software, services, or products provided by AmbulanceCoordinator.com LLC Whether you are a paying customer or simply browsing our website, these Terms constitute a binding legal agreement between you and AmbulanceCoordinator.com LLC

Our Service is designed to be flexible, scalable, and easy to .use, catering to the diverse needs of small to medium-sized businesses. By utilizing our platform, you gain access to powerful tools for managing contacts, leads, sales pipelines, marketing campaigns, and other essential business operations.

Please read these Terms carefully before using our Service. If you do not agree to these Terms, you must not access or use the Service. We reserve the right to modify these Terms at any time, and we will notify you of any changes by posting the updated Terms on our website. Your continued use of the Service after any such changes signifies your acceptance of the new Terms.

These Terms of Service are effective as of 08/28/2024 ("Effective Date"). By accessing or using our Service on or after this date, you agree to be bound by the provisions set forth herein.

We reserve the right to update or modify these Terms at any time, and such changes will become effective upon being posted on our website. It is your responsibility to review these Terms periodically to ensure you are aware of any modifications. Continued use of the Service after any such modifications will constitute your acknowledgment of the modified Terms and your agreement to abide by them.

If you do not agree with any of the changes to these Terms, you must discontinue your use of the Service immediately.

AmbulanceCoordinator.com LLC reserves the right, at our sole discretion, to modify, update, or change these Terms of Service ("Terms") at any time. Any such modifications will become effective immediately upon being posted on our website, unless otherwise stated. We may also notify you of significant changes through email or other communication methods, but it is your responsibility to review these Terms periodically to stay informed of any changes.

Your continued use of the Service after any changes to these Terms signifies your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately cease using the Service. We are not liable for any losses or damages resulting from your failure to review and agree to any changes to these Terms.

AmbulanceCoordinator.com LLC also reserves the right to make changes to the Service, including discontinuation or modification of features, pricing, or service offerings, at any time without prior notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

These changes are made in the interest of improving our service offering and maintaining the highest standards of quality and compliance with legal and regulatory requirements.

To ensure the integrity, security, and effectiveness of the Service, all users must adhere to the following guidelines and acceptable use policies. By using our Service, you agree to the following:

• You must comply with all applicable local, state, national, and international laws, regulations, and industry standards when using our Service.
• You may not use the Service for any unlawful or fraudulent purpose, including but not limited to money laundering, phishing, spamming, or other illegal activities.

You agree not to engage in any of the following prohibited activities:

• Unauthorized Access: Attempting to gain unauthorized access to our Service, user accounts, computer systems, or networks connected to the Service through hacking, password mining, or any other means.
• Interference: Interfering with or disrupting the integrity or performance of the Service, including transmitting any viruses, worms, or any other malicious code.
• Data Scraping and Harvesting: Using automated tools, bots, or scripts to collect or harvest data from the Service, including data about other users, without our explicit consent.
• Misrepresentation: Impersonating another person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
• Abusive Behavior: Engaging in any activity that is threatening, abusive, harassing, defamatory, libelous, or invasive of another's privacy.
• Intellectual Property Violations: Using the Service to infringe upon or violate the intellectual property rights of AmbulanceCoordinator.com LLC or any third party.)/li>

• You may not misuse our Service resources, including but not limited to excessive use of bandwidth, storage, or server resources, in a manner that could interfere with or disrupt the use of the Service by others.
• The use of the Service for hosting, distributing, or transmitting unsolicited commercial emails, texts, or other communications ("spam") is strictly prohibited.

• You are solely responsible for the content you create, upload, or transmit using our Service. You must ensure that your content does not violate any laws, third-party rights, or these Terms.
• We reserve the right to remove or disable access to any content that violates these Terms or is otherwise objectionable at our sole discretion.

• If you become aware of any violation of these guidelines, you must promptly notify us at tom@AmbulanceCoordinator.com.
• We reserve the right to investigate any suspected violations and take appropriate action, including terminating your access to the Service.

To maintain the security, integrity, and functionality of the Service, certain behaviors and activities are strictly prohibited. By using our Service, you agree not to engage in any of the following prohibited behaviors or activities:

• Unauthorized Access: Attempting to gain unauthorized access to our Service, user accounts, computer systems, or networks connected to the Service through hacking, password mining, or any other illegitimate means.
• Account Sharing: Sharing your account credentials with others or allowing multiple users to access the Service through a single account, unless explicitly permitted by your subscription plan.

• Malware Distribution: Uploading, transmitting, or distributing any viruses, worms, trojan horses, time bombs, or any other harmful or malicious code that may damage or disrupt the Service or the data of other users.
• Denial of Service: Engaging in any activity that interferes with or disrupts the Service, including initiating or participating in distributed denial-of-service (DDoS) attacks.

• Impersonation: Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity, in a manner that is intended to deceive, defraud, or mislead others.
• Scams and Phishing: Engaging in or promoting scams, phishing schemes, or other deceptive practices designed to steal sensitive information such as usernames, passwords, or payment details.

• Intellectual Property Violations: Using the Service to infringe upon or violate the intellectual property rights, privacy rights, or other legal rights of AmbulanceCoordinator.com LLC or any third party.
• Unauthorized Use of Content: Copying, reproducing, distributing, or publicly displaying any content from the Service without the express written consent of AmbulanceCoordinator.com LLC or the rightful owner of the content.

• Harassment and Abuse: Engaging in threatening, abusive, harassing, defamatory, or discriminatory behavior toward other users or AmbulanceCoordinator.com LLC staff.
• Hate Speech and Discrimination: Promoting, inciting, or engaging in hate speech, violence, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or any other legally protected characteristic.

• Spamming: Sending unsolicited or unauthorized advertising, promotional materials, or other forms of solicitation through the Service, including junk mail, chain letters, or spam.
• Data Scraping: Using automated systems such as bots, spiders, or scrapers to collect or harvest data from the Service for any purpose without our explicit permission.
• Excessive Resource Usage: Consuming excessive bandwidth, storage, or other resources in a manner that adversely affects the performance or availability of the Service for other users.

• Violation of Laws: Using the Service to engage in or promote any activity that violates any applicable local, state, national, or international laws or regulations.
5.8. Consequences of Violations
• AmbulanceCoordinator.com LLC reserves the right to investigate and take appropriate action against anyone who, in our sole discretion, violates these prohibitions. This may include terminating your access to the Service, reporting your activities to law enforcement authorities, and pursuing legal action.

AmbulanceCoordinator.com LLC may allow users to create, upload, submit, store, or otherwise contribute content, data, or materials to the Service, including but not limited to text, images, videos, feedback, reviews, suggestions, or other information (collectively, "User Contributions"). By making any User Contributions to the Service, you agree to the following terms:

• Ownership: You retain ownership of any intellectual property rights that you hold in your User Contributions. By submitting User Contributions to the Service, you represent and warrant that you own or have the necessary rights to use and share such contributions.
• License to AmbulanceCoordinator.com LLC: By submitting User Contributions to the Service, you grant AmbulanceCoordinator.com LLC a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, distribute, modify, adapt, create derivative works from, publicly display, and perform your User Contributions in connection with the operation and promotion of the Service.

• Accuracy: You are solely responsible for ensuring that your User Contributions are accurate, complete, and up-to-date.
• Compliance: Your User Contributions must comply with all applicable laws, regulations, and these Terms of Service. You may not submit any content that is illegal, offensive, defamatory, infringing, or otherwise objectionable.
• No Confidentiality: You acknowledge that any User Contributions you submit to the Service may be visible to other users and the public, and that AmbulanceCoordinator.com LLC does not guarantee the confidentiality of such contributions.

• Right to Monitor: AmbulanceCoordinator.com LLC reserves the right, but not the obligation, to monitor, review, and remove any User Contributions that we deem, in our sole discretion, to be in violation of these Terms or otherwise inappropriate.
• Reporting Violations: If you believe that any User Contributions violate your rights or these Terms, you may report them to us at tom@AmbulanceCoordinator.com. We reserve the right to take appropriate action in response to such reports.

• Voluntary Submission: If you submit any feedback, suggestions, or ideas regarding the Service ("Feedback"), you acknowledge that such Feedback is provided voluntarily and without expectation of compensation.
• Use of Feedback: AmbulanceCoordinator.com LLC may use, modify, or incorporate your Feedback into the Service or other products or services without any obligation to you.

• You agree to indemnify and hold harmless AmbulanceCoordinator.com LLC, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, or expenses (including legal fees) arising out of or related to your User Contributions, including but not limited to any breach of your representations and warranties, violation of any third-party rights, or any other harmful conduct related to your User Contributions.

AmbulanceCoordinator.com LLC respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), we have adopted the following policy regarding copyright infringement on our Service.

If you believe that any content on our Service infringes your copyright, you may submit a written notification to our designated DMCA agent, providing the following information as required by the DMCA (17 U.S.C. § 512(c)(3)):

• Identification of the copyrighted work: A description of the copyrighted work that you claim has been infringed, or if multiple works, a representative list of such works.
• Identification of the infringing material: A description of the material on our Service that you claim is infringing, and information reasonably sufficient to allow us to locate the material (such as a URL or link).
• Contact information: Your name, address, telephone number, and email address.
• Statement of good faith: A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• Statement of accuracy: A statement, made under penalty of perjury, that the information in the notification is accurate, and that you are the owner of the copyright or authorized to act on the copyright owner's behalf.
• Signature: A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

Please send your DMCA notice to our designated agent at the following address:

DMCA Agent
AmbulanceCoordinator.com LLC
2045 W Grand Ave Ste B PMB 838809
Chicago, Illinois 60612-1577 US
United States of America

Email: tom@AmbulanceCoordinator.com

Phone: 1.833.840.6418

If you believe that your content was removed or disabled as a result of a mistake or misidentification, you may submit a counter-notification to our DMCA agent, providing the following information:

• Identification of the material: A description of the material that has been removed or disabled and the location where it appeared before it was removed or disabled.
• Statement of good faith: A statement, under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
• Consent to jurisdiction: A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside the United States, for any judicial district in which AmbulanceCoordinator.com LLC may be found, and that you will accept service of process from the person who provided the original DMCA notification or an agent of that person.
• Signature: A physical or electronic signature of the user.

Upon receiving a valid counter-notification, we may restore the removed content in accordance with the DMCA unless the original complainant files a court action against you seeking an injunction.

AmbulanceCoordinator.com LLC has a policy of terminating, in appropriate circumstances, users who are deemed to be repeat infringers. A repeat infringer is a user who has been the subject of multiple DMCA notifications and has had content removed from the Service more than once.

Please note that under the DMCA, any person who knowingly misrepresents that material or activity is infringing may be subject to liability. AmbulanceCoordinator.com LLC reserves the right to seek damages from any party that submits a false DMCA notification or counter-notification.

AmbulanceCoordinator.com LLC ("Company," "we," "us," or "our") is committed to protecting its intellectual property rights, as well as respecting the intellectual property rights of others. The following provisions outline our intellectual property rights and your obligations concerning the use of our Service.

• Company IP: All content, features, functionality, and design of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, "Company Intellectual Property"), are the exclusive property of AmbulanceCoordinator.com LLC and/or its licensors. This includes all copyrights, trademarks, service marks, trade names, trade secrets, patents, and other intellectual property rights.
• Protected Elements: The Service and its contents are protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws. All rights not expressly granted to you in these Terms are reserved by AmbulanceCoordinator.com LLC and its licensors.

• Personal Use: Subject to your compliance with these Terms, AmbulanceCoordinator.com LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes. This license is for use of the Service only and does not grant you any ownership rights in the Company Intellectual Property.
• Restrictions: You may not copy, modify, distribute, display, perform, sublicense, create derivative works from, or exploit any part of the Service or Company Intellectual Property, except as expressly permitted by these Terms. Any unauthorized use of the Company Intellectual Property may violate copyright, trademark, and other laws.

• Company Trademarks: The AmbulanceCoordinator.com LLC name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of AmbulanceCoordinator.com LLC or its affiliates or licensors. You may not use such marks without the prior written permission of AmbulanceCoordinator.com LLC All other names, logos, product and service names, designs, and slogans on the Service are the trademarks of their respective owners.
• No License: Nothing in these Terms grants you any right to use any of the Company Trademarks without our prior written permission.

• User Contributions: Any User Contributions you submit to the Service may remain your property, but you grant AmbulanceCoordinator.com LLC a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, distribute, modify, adapt, create derivative works from, publicly display, and perform your User Contributions in connection with the operation and promotion of the Service, as detailed in Section 6 (User Contributions).
• Third-Party IP: You must ensure that your User Contributions do not infringe upon the intellectual property rights of any third party. You agree to indemnify AmbulanceCoordinator.com LLC for any claims arising from such infringement.

• Voluntary Submission: If you voluntarily submit any feedback, suggestions, or ideas regarding the Service ("Feedback"), you acknowledge that such Feedback is provided voluntarily and without expectation of compensation.
• Company's Right to Use: AmbulanceCoordinator.com LLC is free to use, disclose, reproduce, license, or otherwise distribute and exploit the Feedback provided by you as we see fit, without any obligation to you.

• Reporting Infringement: If you believe that your intellectual property rights have been violated by any content on our Service, please notify us in accordance with our DMCA Notice and Policy (Section 7).
• Action: We take intellectual property rights seriously and will respond to notices of alleged infringement in compliance with applicable law.

At AmbulanceCoordinator.com LLC, we are committed to resolving disputes efficiently and fairly. By using our Service, you agree to the following dispute resolution process:

• Initial Dispute Resolution: Most concerns can be resolved quickly and to your satisfaction by contacting our customer support at tom@AmbulanceCoordinator.com. You agree to attempt in good faith to resolve any dispute, claim, or controversy arising out of or relating to your use of the Service or these Terms informally by contacting us first. We will work with you to resolve the dispute amicably.
• Notice of Dispute: If a dispute cannot be resolved informally, you must provide us with a formal Notice of Dispute ("Notice"). The Notice must be in writing, sent to 41 Arcadia Circle, Bryant, AR 72022, and must include your name, contact information, a detailed description of the nature and basis of the dispute, and the specific relief sought.

• Arbitration Agreement: If the dispute is not resolved within 30 days of receiving your Notice, either you or AmbulanceCoordinator.com LLC may initiate binding arbitration as the sole means to resolve the dispute (except as provided in Section 9.3 below). You expressly waive your right to a trial by jury or to participate in a class action.
• Arbitration Rules: The arbitration will be conducted by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules and, where applicable, its Consumer Arbitration Rules. The arbitration will be conducted in Little Rock, AR, or a location mutually agreed upon by the parties with deference going to AmbulanceCoordinator if a location cannot be mutually agreed upon.
• Arbitration Costs: The costs of the arbitration, including the arbitrator’s fees, will be shared equally by the parties, except where the arbitrator finds that the arbitration was frivolous or brought for an improper purpose, in which case the prevailing party will be entitled to recover its reasonable attorney's fees and costs.
• Arbitrator’s Authority: The arbitrator shall have the authority to grant any relief that would be available in a court of law under these Terms. The arbitrator’s decision will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

• Small Claims Court: You or AmbulanceCoordinator.com LLC may assert claims, if eligible, in small claims court in Pulaski County District Court in Little Rock, Arkansas 72204 rather than arbitration.
• Injunctive Relief: Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights.

• Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as a plaintiff or class member in any purported class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class or representative proceeding.

• Governing Law: This Dispute Resolution Clause and any arbitration or litigation arising out of or related to this Dispute Resolution Clause or the enforcement thereof shall be governed by the laws of the State of Arkansas, without regard to its conflict of law principles.

• Severability: If any portion of this Dispute Resolution Clause is found to be unenforceable or unlawful for any reason, (a) the unenforceable or unlawful provision shall be severed from these Terms; (b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of the Dispute Resolution Clause or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to the Dispute Resolution Clause.

By subscribing to and using the AmbulanceCoordinator.com LLC Service, you agree to the following payment terms and subscription conditions. These terms ensure transparency and outline your obligations regarding payments and the subscription process.

• Service Plans: AmbulanceCoordinator.com LLC offers various subscription plans with differing features and levels of service ("Subscription Plans"). The specific details of each plan, including pricing and features, are available on our website or through your account portal.
• Choosing a Plan: By selecting a Subscription Plan, you agree to pay the fees associated with that plan. The applicable fees are stated at the time of purchase and may include recurring charges depending on the chosen plan.

• Payment Method: You must provide a valid payment method, such as a credit card, debit card, or other accepted payment method, when signing up for a Subscription Plan. By providing payment information, you authorize AmbulanceCoordinator.com LLC to charge your payment method for all applicable fees.
• Billing Cycle: Your Subscription Plan is billed on a recurring basis, either monthly or annually, depending on the plan you select. The billing cycle will be specified at the time of purchase. All payments are due at the beginning of each billing cycle and are non-refundable.
• Auto-Renewal: Unless you cancel your subscription in accordance with Section 10.5 (Cancellation and Termination), your subscription will automatically renew at the end of each billing cycle at the then-current rate for your chosen plan. You authorize AmbulanceCoordinator.com LLC to charge your payment method on file for the renewal period.

• Fee Adjustments: AmbulanceCoordinator.com LLC reserves the right to change the fees for our Subscription Plans at any time. We will notify you of any changes to the fees at least 30 days before the changes take effect. If you do not agree to the new fees, you may cancel your subscription before the new fees are applied.
• Taxes: All fees are exclusive of any taxes, levies, or duties imposed by taxing authorities. You are responsible for paying any applicable taxes associated with your subscription.

• No Refunds: Except as required by law, all payments made to AmbulanceCoordinator.com LLC are non-refundable. This includes payments for unused portions of a subscription, partial months, or for unused features or services.

• Cancelling Your Subscription: You may cancel your Subscription Plan at any time through your account settings or by contacting our customer support at tom@AmbulanceCoordinator.com. If you cancel, your subscription will remain active until the end of the current billing cycle, after which it will not be renewed. You will not receive a refund for any portion of the subscription period that has already been billed.
• Termination by AmbulanceCoordinator.com LLC: AmbulanceCoordinator.com LLC reserves the right to suspend or terminate your subscription and access to the Service at any time, with or without notice, if we determine that you have violated these Terms of Service, including non-payment of fees. In the event of such termination, you will not be entitled to any refund.

• Account Responsibility: You are responsible for maintaining accurate and up-to-date information in your account, including your payment information. AmbulanceCoordinator.com LLC is not responsible for any payment failures resulting from outdated or incorrect information.
• Failed Payments: If we are unable to process your payment due to insufficient funds, expired payment method, or for any other reason, we may suspend or terminate your access to the Service until payment is successfully processed. You are responsible for all charges and fees associated with failed payments.

• Plan Changes: You may upgrade or downgrade your Subscription Plan at any time. If you upgrade, the new plan's fees will apply immediately, and any prorated charges for the current billing cycle will be billed at the time of the upgrade. If you downgrade, the new plan's fees will take effect in the next billing cycle.
• Impact on Service: Upgrading or downgrading your plan may affect the features and services available to you. AmbulanceCoordinator.com LLC is not responsible for any loss of data or functionality due to a plan change.

At AmbulanceCoordinator.com LLC, we strive to ensure customer satisfaction with our services. However, as our services are primarily digital and subscription-based, the following terms apply to returns and refunds:

• Non-Tangible Products: Since our Service consists of non-tangible, digital goods (such as software subscriptions and digital content), we do not offer returns or refunds once access to the Service has been granted, except as required by law.
• No Returns: All purchases of our digital products and services are final, and no returns will be accepted. This includes any fees paid for Subscription Plans, one-time purchases, and add-on services.

• No Refunds: All fees and charges paid by you in relation to the Service, including Subscription Plan fees, are non-refundable. This policy applies regardless of whether you use the Service or any portion of it.
• Exceptions: Refunds may be granted in the following limited circumstances:
• • Billing Errors: If a billing error occurs that is clearly the fault of AmbulanceCoordinator.com LLC, such as being charged twice for the same service, we will correct the error and issue a refund for the overcharged amount.
  • Service Not Delivered: If you have paid for a service or feature that AmbulanceCoordinator.com LLC fails to deliver, and this failure is not due to your actions or inactions, you may be eligible for a refund.
  • Legal Requirements: Refunds will be issued if required by applicable law. In such cases, we will comply with the specific legal requirements for processing the refund.

• Submitting a Request: If you believe you are eligible for a refund under the circumstances outlined above, you must submit a refund request to our customer support team at tom@AmbulanceCoordinator.com within 30 days of the date of the charge you are disputing. Your request should include the following information:)
  • Your name and account information.
  • A description of the issue or error.
  • The date and amount of the charge in question.
  • Any other relevant information that will help us evaluate your request.
• Review and Response: We will review your refund request and provide a response within 10 business days. If your request is approved, the refund will be issued to your original payment method.

• Avoiding Chargebacks: Before initiating a chargeback with your payment provider, we strongly encourage you to contact us first to resolve any issues. Unwarranted chargebacks may result in the suspension or termination of your account.
• Dispute Resolution: If you believe a charge has been made in error, please contact our support team at tom@AmbulanceCoordinator.com. We are committed to resolving any billing issues amicably.

• Policy Updates: AmbulanceCoordinator.com LLC reserves the right to modify or update this refund policy at any time, and such changes will apply to purchases made after the effective date of the policy change. It is your responsibility to review the refund policy periodically for any updates.

AmbulanceCoordinator.com LLC primarily offers digital products and services; however, in the event that physical goods are offered or required as part of our Service, the following shipping policy applies:

• Processing Time: Once your order is placed, it will be processed within 7 business days. Orders are not processed or shipped on weekends or holidays.
• Order Confirmation: You will receive an order confirmation email with details of your purchase and an estimated shipping date. Please review this information carefully and contact us immediately if there are any errors or changes required.

• Shipping Methods: We offer a variety of shipping options through reliable carriers. The available shipping methods, along with estimated delivery times and costs, will be provided at checkout. Delivery times are estimates and are not guaranteed.
• Shipping Costs: Shipping costs are calculated based on the size, weight, and destination of the order and will be displayed at checkout. You are responsible for all shipping charges associated with your order.
• International Shipping: We offer international shipping to select countries. Please note that international orders may be subject to additional taxes, duties, or customs fees imposed by the destination country. These fees are the responsibility of the customer.

• Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the progress of your shipment.
• Delivery Issues: If you do not receive your order within the expected delivery time, please contact our customer support team at tom@AmbulanceCoordinator.com for assistance.

• Correct Address: It is your responsibility to ensure that the shipping address provided at checkout is accurate and complete. AmbulanceCoordinator.com LLC is not responsible for orders that are lost or delayed due to incorrect or incomplete shipping addresses.
• Address Changes: If you need to change the shipping address after placing an order, please contact us immediately at tom@AmbulanceCoordinator.com. We will make every effort to accommodate your request, but we cannot guarantee changes once the order has been processed.

• Risk Transfer: All items purchased from AmbulanceCoordinator.com LLC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. AmbulanceCoordinator.com LLC is not responsible for lost or damaged shipments once they have been handed over to the carrier.
• Insurance: We recommend purchasing shipping insurance for high-value items. If your shipment is lost or damaged in transit, you will need to file a claim with the carrier.

• Returned Packages: If a package is returned to us as undeliverable (e.g., incorrect address, failed delivery attempts), we will contact you to arrange for reshipment. Additional shipping fees may apply.
• Refunds for Undeliverable Packages: If you choose not to have the package reshipped, we will issue a refund for the product price minus any shipping fees. Shipping fees are non-refundable.

• Shipping Delays: While we strive to meet all delivery deadlines, some delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or high demand. AmbulanceCoordinator.com LLC is not responsible for delays caused by carriers or events beyond our control.
• Backorders: If an item is on backorder, we will notify you and provide an estimated shipping date. You may choose to wait for the item or cancel your order for a full refund.

• Customer Support: If you have any questions or concerns about your shipment, please contact our customer support team at tom@AmbulanceCoordinator.com or 1.833.840.6418 . We are here to assist you with any issues that may arise.

Your privacy is important to us at AmbulanceCoordinator.com LLC This Privacy Clause outlines how we collect, use, store, and protect your personal information when you use our Service. By using our Service, you agree to the practices described in this clause, as well as any additional details provided in our full Privacy Policy.

• Personal Information: We may collect personal information that you voluntarily provide to us when you register for an account, use our Service, or contact us for support. This information may include, but is not limited to, your name, email address, phone number, billing information, and any other details necessary to provide the Service.
• Usage Data: We may collect information about how you access and use the Service, including your IP address, browser type, operating system, device information, pages viewed, and actions taken within the Service. This data helps us improve our Service and customize your experience.
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your interactions with our Service. These technologies help us understand user behavior, track usage patterns, and enhance your experience on our website.
• A2P Messaging Data: We collect your contact information, such as phone numbers and email addresses, to send you automated messages (A2P) regarding your account, transactions, and promotional offers. This information is handled in accordance with our Privacy Policy.

• Service Provision: We use the information we collect to provide, maintain, and improve our Service, process transactions, communicate with you about your account, and send you automated messages (A2P), including transactional and promotional communications.
• Marketing and Communications: With your consent, we may use your information to send you promotional materials, newsletters, and other communications that may be of interest to you. You can opt out of receiving these communications at any time.
• Analytics and Research: We may use the information for internal research and analytics purposes to understand how our Service is used, identify trends, and improve our offerings.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests from public authorities.

• Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, customer support, and hosting. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed. They are required to abide by our Terms of Service and Privacy Policy.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Security Measures: We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
• Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations, resolve disputes, and enforce our agreements.

• Access and Correction: You have the right to access and update your personal information at any time by logging into your account or contacting us directly. If you wish to delete your information, please contact us at tom@AmbulanceCoordinator.com.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you important administrative messages related to your account.
• Cookies: You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Service.

• Updates: We may update this Privacy Clause from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated clause on our website or through other communication methods.
• Your Continued Use: Your continued use of the Service after any changes to this Privacy Clause constitutes your acceptance of the revised terms.

• Questions and Concerns: If you have any questions or concerns about this Privacy Clause or our data practices, please contact us at tom@AmbulanceCoordinator.com.

This End User License Agreement (“Agreement”) is a legal agreement between you (“End User,” “you,” or “your”) and AmbulanceCoordinator.com LLC (“Company,” “we,” “us,” or “our”) regarding your use of our software applications, including but not limited to web, mobile, and desktop applications (collectively, the “Software”). By downloading, installing, accessing, or using the Software, you agree to be bound by the terms of this Agreement.

• Limited License: Subject to your compliance with this Agreement and the Terms of Service, AmbulanceCoordinator.com LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the Software on compatible devices that you own or control, solely for your personal or internal business purposes.
• Platform-Specific Licensing: This license is granted for each platform on which the Software is made available (e.g., iOS, Android, Windows, macOS, web). Each platform may have additional terms that apply to your use of the Software on that specific platform.

• Prohibited Uses: You may not:)
  • Copy, modify, distribute, or create derivative works of the Software or any part thereof;
  • Reverse engineer, decompile, or disassemble the Software, except to the extent that such activity is expressly permitted by applicable law;
  • Rent, lease, lend, sell, sublicense, or transfer the Software to any third party;
  • Use the Software for any purpose other than as permitted under this Agreement;
  • Circumvent, disable, or interfere with security-related features of the Software, including any mechanisms that control access to the Software.
• Third-Party Services: The Software may include integrations with third-party services or platforms. Your use of such third-party services is subject to the terms and conditions of the respective providers. AmbulanceCoordinator.com LLC is not responsible for any third-party services or their terms.

• Company Ownership: The Software and all related content, including but not limited to text, graphics, logos, icons, images, and software code, are the intellectual property of AmbulanceCoordinator.com LLC or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.
• No Transfer of Rights: This Agreement does not transfer any ownership rights to you. All rights, title, and interest in and to the Software, including all associated intellectual property rights, remain with AmbulanceCoordinator.com LLC and its licensors.

• Software Updates: AmbulanceCoordinator.com LLC may provide updates, patches, bug fixes, or other modifications to the Software (“Updates”) from time to time. These Updates may be automatically installed without providing any additional notice or receiving any additional consent from you. You agree to receive such Updates as part of your use of the Software.
• Modifications to the Agreement: AmbulanceCoordinator.com LLC reserves the right to modify this Agreement at any time. Any such modifications will be effective upon being posted on our website or within the Software. Your continued use of the Software after any modifications constitute your acceptance of the updated terms.

• Termination by You: You may terminate this Agreement at any time by uninstalling the Software from your devices and ceasing all use of the Software.
• Termination by AmbulanceCoordinator.com LLC: AmbulanceCoordinator.com LLC may terminate this Agreement and your license to use the Software at any time, with or without cause, including but not limited to your violation of this Agreement. Upon termination, you must cease all use of the Software and uninstall all copies from your devices.
• Effect of Termination: Upon termination of this Agreement for any reason, the rights granted to you under this Agreement will immediately cease, and you must discontinue all use of the Software. Sections of this Agreement that by their nature should survive termination will survive, including but not limited to ownership provisions, disclaimers, and limitations of liability.

• As-Is Basis: The Software is provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• No Warranty of Accuracy: AmbulanceCoordinator.com LLC does not warrant that the Software will be error-free, accurate, reliable, or uninterrupted, or that any defects will be corrected. You assume all responsibility for selecting the Software to achieve your intended results.

• No Liability for Damages: To the fullest extent permitted by law, AmbulanceCoordinator.com LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Software, even if we have been advised of the possibility of such damages.
• Maximum Liability: In no event shall AmbulanceCoordinator.com LLC’s total liability to you for all damages exceed the amount you paid, if any, for the Software.

• Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising under this Agreement shall be resolved in accordance with the dispute resolution provisions set forth in Section 9 (Dispute Resolution) of the Terms of Service.

• Entire Agreement: This Agreement, together with the Terms of Service and any other legal notices published by AmbulanceCoordinator.com LLC, constitutes the entire agreement between you and AmbulanceCoordinator.com LLC concerning the Software.
• Severability: If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Agreement shall otherwise remain in full force and effect.
• Waiver: The failure of AmbulanceCoordinator.com LLC to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision.

This Software as a Service (SaaS) Agreement (“Agreement”) governs your access to and use of the AmbulanceCoordinator.com LLC cloud-based software services (“Service”). By subscribing to or using our Service, you agree to be bound by the terms of this Agreement, which is a legally binding contract between you (“Customer,” “you,” or “your”) and AmbulanceCoordinator.com LLC (“Company,” “we,” “us,” or “our”).

• Access to the Service: Subject to your compliance with this Agreement and payment of all applicable fees, AmbulanceCoordinator.com LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your internal business purposes during the Subscription Term (as defined below).
• Availability: We will use commercially reasonable efforts to ensure that the Service is available 24/7, except for scheduled maintenance, emergency maintenance, and any other interruptions due to causes beyond our reasonable control.

• Subscription Term: Your right to access and use the Service begins on the date you subscribe to the Service and continues for the duration of the subscription period selected by you (“Subscription Term”).
• Automatic Renewal: Unless you cancel your subscription in accordance with the terms set forth in Section 10.5 (Cancellation and Termination), your subscription will automatically renew at the end of each Subscription Term for an additional period of the same duration. You authorize AmbulanceCoordinator.com LLC to charge your payment method on file for the renewal term.

• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.
• Use of Service: You agree to use the Service only for lawful purposes and in accordance with this Agreement and any applicable laws or regulations. You are responsible for all content that you upload, create, or otherwise transmit using the Service.
• Compliance: You agree to comply with all user guidelines and acceptable use policies outlined in Section 4 (User Guidelines and Acceptable Uses) of the Terms of Service.

• Data Protection: We will implement reasonable technical and organizational measures to protect the confidentiality, integrity, and availability of your data stored within the Service. However, you acknowledge that no system is completely secure, and we cannot guarantee absolute security.
• Data Ownership: You retain ownership of all data you upload or input into the Service (“Customer Data”). AmbulanceCoordinator.com LLC does not claim ownership of Customer Data, but you grant us a non-exclusive license to use, store, and process Customer Data solely for the purpose of providing the Service.
• Privacy: Our use of your personal information and Customer Data is governed by our Privacy Policy. By using the Service, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

• Uptime Commitment: AmbulanceCoordinator.com LLC strives to maintain a 99% uptime for the Service, excluding scheduled maintenance, emergency maintenance, and events beyond our control. This may be affected by any additional third party services that you use, please contact them for their respective uptime policies.
• Support: We will provide customer support during our standard business hours through email or other communication methods specified on our website. You are responsible for providing us with accurate contact information for support purposes.

• Subscription Fees: You agree to pay all applicable fees for the Subscription Plan you have selected in accordance with Section 10 (Payment Terms and Subscription Information) of the Terms of Service. All fees are non-refundable, except as explicitly stated in this Agreement.
• Taxes: All fees are exclusive of any applicable taxes, and you are responsible for paying any taxes associated with your subscription.

• Termination by Customer: You may terminate this Agreement and cancel your subscription at any time by following the cancellation procedure outlined in Section 10.5 (Cancellation and Termination). Termination will be effective at the end of the current Subscription Term.
• Termination by AmbulanceCoordinator.com LLC: We may terminate or suspend your access to the Service immediately, without notice, if you violate this Agreement, fail to pay any fees due, or engage in activities that harm our Service or other users.
• Effect of Termination: Upon termination of this Agreement, your right to access and use the Service will immediately cease. AmbulanceCoordinator.com LLC will have no obligation to maintain or provide access to Customer Data after termination, and we may delete Customer Data within a reasonable time after termination.

• Company IP: AmbulanceCoordinator.com LLC retains all rights, title, and interest in and to the Service, including all software, content, and materials provided as part of the Service, and all associated intellectual property rights. This Agreement does not grant you any ownership rights in the Service or any Company Intellectual Property.
• Customer IP: You retain all rights, title, and interest in and to Customer Data. You grant AmbulanceCoordinator.com LLC a limited license to use Customer Data as necessary to provide the Service, as further detailed in Section 15.4 (Data Security and Privacy).

• No Warranties: The Service is provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Limitation of Liability: AmbulanceCoordinator.com LLC’s liability to you for any damages arising out of or related to this Agreement or the Service shall be limited as provided in Section 14.7 (Limitation of Liability) of the Terms of Service.

• Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising under this Agreement shall be resolved in accordance with the dispute resolution provisions set forth in Section 9 (Dispute Resolution) of the Terms of Service.

• Entire Agreement: This Agreement, together with the Terms of Service and any other legal notices published by AmbulanceCoordinator.com LLC, constitutes the entire agreement between you and AmbulanceCoordinator.com LLC concerning the Service.
• Severability: If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Agreement shall otherwise remain in full force and effect.
• Waiver: The failure of AmbulanceCoordinator.com LLC to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision.

To ensure optimal performance and accessibility of the AmbulanceCoordinator.com LLC Service, it is essential that you meet the following technical requirements. By using our Service, you acknowledge and agree that it is your responsibility to maintain the necessary technical environment as described below.

• Compatible Devices: The Service is designed to function on a variety of devices, including desktop computers, laptops, tablets, and smartphones. It is your responsibility to ensure that your device meets the minimum technical requirements necessary to access and use the Service.
• Operating Systems: The Service strives to support the following operating systems:)
  • Windows: Version 10 and above
  • macOS: Version 23 and above
  • IOS: Version 16 and above
  • Android: Version 14 and above
  • Web browsers: Latest versions of Chrome, Firefox, Safari, and Edge
• Updates: You are responsible for ensuring that your device’s operating system and web browser are up to date and compatible with the Service. We recommend using the latest version of your operating system and browser to ensure full functionality.

• Broadband Connection: A stable, high-speed internet connection is required to use the Service effectively. We recommend a minimum internet speed of 50Mbps for download and 10 Mbps for upload to ensure smooth operation, especially for data-intensive tasks.
• Data Usage: The Service may consume a significant amount of data, particularly when using features such as video conferencing, file uploads, or real-time data processing. You are responsible for any data charges incurred by your internet service provider.

• Required Software: Depending on the features you use, you may need to install certain software or plugins (e.g., JavaScript, .NET framework, etc.) to access specific functionalities within the Service. These requirements will be specified in the relevant sections of the Service.
• Security Software: We recommend that you have up-to-date antivirus and firewall software installed on your devices to protect against malware, viruses, and other security threats.

• Minimum Specifications: The following are the minimum hardware specifications required to use the Service effectively:)
  • Processor: 1 GHz
  • RAM: 8GB
  • Storage: 50GB
  • Display: 1920x1080
• Peripherals: Some features of the Service may require additional hardware, such as a microphone, webcam, or speakers. Ensure that your device has the necessary peripherals connected and properly configured.

• Third-Party Accounts: The Service may integrate with third-party services (e.g., email, calendar, cloud storage). You are responsible for maintaining any necessary third-party accounts and ensuring that they are compatible with our Service.
• APIs and Plugins: If you use our Service in conjunction with third-party APIs, plugins, or extensions, it is your responsibility to ensure that these integrations are supported and functioning correctly.

• Regular Maintenance: To ensure optimal performance, you should regularly maintain your device by installing updates, clearing cache, and performing other routine maintenance tasks.
• Service Updates: AmbulanceCoordinator.com LLC may periodically release updates to the Service. You are responsible for ensuring that your device is capable of receiving and installing these updates. Failure to do so may result in degraded performance or loss of access to certain features.

• Support Availability: If you encounter technical issues while using the Service, you may contact our technical support team at tom@AmbulanceCoordinator.com or 1.833.840.6418 . Our support team is available during standard business hours and will assist you with troubleshooting and resolving technical issues.
• Limitations: AmbulanceCoordinator.com LLC is not responsible for providing technical support for issues arising from your hardware, third-party software, or internet connection.

While AmbulanceCoordinator.com LLC strives to ensure that all information on our website and within our Service is accurate, complete, and up-to-date, there may be occasions when certain content may contain errors, inaccuracies, or omissions. This Corrections Clause outlines our policy for addressing such issues.

• Typographical Errors: Inadvertent typographical errors may occur, leading to incorrect information being displayed regarding product descriptions, pricing, availability, promotions, offers, or other content.
• Technical Errors: Technical issues, such as software bugs or glitches, may result in inaccurate information being displayed or certain functionalities not working as intended.
• Omissions: There may be instances where necessary information is unintentionally omitted, resulting in incomplete content.

• Correction of Errors: AmbulanceCoordinator.com LLC reserves the right to correct any errors, inaccuracies, or omissions at any time, without prior notice. This includes updating or amending content on our website or within our Service, as well as making changes to product descriptions, pricing, availability, and other related information.
• No Obligation to Notify: We may not always be able to notify users of corrections, particularly in cases where the errors are minor or do not significantly impact the use of our Service. However, we will make reasonable efforts to inform users of any material changes or corrections that may affect their experience.

• Pricing Adjustments: In the event of a pricing error, AmbulanceCoordinator.com LLC reserves the right to cancel any orders or transactions that were made based on the incorrect price. If you have already been charged for the purchase, we will issue a refund for the incorrect amount.
• Honoring Prices: While we strive to provide accurate pricing information, we are not obligated to honor prices that were displayed in error. We will notify you if an order cannot be fulfilled due to a pricing error, and you will have the option to proceed with the order at the correct price or cancel the order.

• No Liability for Corrections: AmbulanceCoordinator.com LLC is not liable for any losses, damages, or inconveniences caused by errors, inaccuracies, or omissions in the content provided on our website or within our Service. Your use of the information and content on our platform is at your own risk.
• User Responsibility: It is your responsibility to verify the accuracy of any information before relying on it. If you become aware of any errors or inaccuracies, we encourage you to notify us so that we can address the issue promptly.

• Right to Modify: AmbulanceCoordinator.com LLC reserves the right to modify or discontinue any part of the Service, including correcting errors or making other changes, at any time without prior notice.
• Continued Use: Your continued use of the Service following any corrections or updates constitutes your acceptance of those changes.

AmbulanceCoordinator.com LLC may engage in affiliate marketing, which is done by embedding tracking links into our website, content, or communications. This Affiliate Links and Endorsements Clause outlines how we handle affiliate relationships and endorsements to ensure transparency with our users.

• Definition of Affiliate Links: Some of the links on our website, in our communications, or within our Service may be affiliate links. This means that if you click on an affiliate link and make a purchase, AmbulanceCoordinator.com LLC may receive a commission at no additional cost to you.
• Identification: We will clearly identify affiliate links wherever they appear, using labels such as “Affiliate Link,” “Sponsored,” or similar terminology to disclose the relationship. This ensures you are aware that a link may lead to a commission for us.

• Endorsements: Any endorsements, reviews, or testimonials published by AmbulanceCoordinator.com LLC are based on our own opinions and experiences. If we receive compensation or free products in exchange for an endorsement, we will disclose this relationship in accordance with applicable laws and regulations.
• Sponsored Content: On occasion, we may publish sponsored content provided by third parties. Sponsored content will be clearly labeled as such, ensuring that you can distinguish it from our original, editorial content.

• Honest Opinions: While we may receive compensation through affiliate links or sponsored content, our priority is to provide honest and unbiased information. Our endorsements and recommendations are based on our genuine belief in the value of the products or services.
• No Guarantee: AmbulanceCoordinator.com LLC does not guarantee the accuracy, completeness, or usefulness of any affiliate products, services, or third-party content. You should perform your own research and due diligence before making any purchase or taking any action based on the information provided.

• Third-Party Responsibility: Any transactions or dealings you enter into with third parties through affiliate links are solely between you and the third party. AmbulanceCoordinator.com LLC is not responsible for any issues that arise from these transactions, including but not limited to product defects, service failures, or disputes.
• Affiliate Revenue: Commissions earned through affiliate links do not influence the editorial integrity of our content. These commissions help support our operations, but they do not dictate our opinions or endorsements.

• Legal Compliance: AmbulanceCoordinator.com LLC complies with all applicable laws and regulations regarding affiliate marketing and endorsements, including the Federal Trade Commission (FTC) guidelines in the United States and similar regulations in other jurisdictions.
• Disclosure Requirements: We are committed to transparency and will ensure that all necessary disclosures regarding affiliate relationships and endorsements are made in accordance with applicable laws.

• Modification of Links: AmbulanceCoordinator.com LLC reserves the right to modify, add, or remove affiliate links and endorsements at any time without prior notice. It is your responsibility to review any third-party services or products before making a purchase.
• Termination of Relationships: If an affiliate relationship is terminated, any existing links may be modified or removed, and AmbulanceCoordinator.com LLC will no longer receive commissions from those links.

AmbulanceCoordinator.com LLC is committed to providing a reliable and user-friendly experience on our website and within our Service. This Site Management and Support Clause outlines our responsibilities regarding site management and the support services we offer to users.

• Monitoring and Maintenance: AmbulanceCoordinator.com LLC reserves the right to monitor, manage, and maintain the website and Service to ensure optimal performance, security, and compliance with applicable laws. This includes, but is not limited to, monitoring user activity, reviewing content, and performing routine maintenance or updates.
• Content Management: We may remove, edit, or restrict access to any content on our website or Service at our sole discretion if we believe it violates our Terms of Service, infringes on intellectual property rights, or is otherwise objectionable or harmful.
• System Availability: While we strive to ensure that our website and Service are available at all times, there may be instances where access is temporarily unavailable due to scheduled maintenance, updates, or unforeseen technical issues. We will make reasonable efforts to minimize downtime and notify users in advance of any planned outages.

• Support Services: AmbulanceCoordinator.com LLC offers customer support services to assist you with any issues or questions you may have regarding our website or Service. Support is available during our standard business hours and can be accessed through email, or other methods specified on our website.
• Response Times: While we aim to respond to all support inquiries promptly, response times may vary depending on the complexity of the issue and the volume of inquiries we receive. We will make reasonable efforts to address your concerns in a timely manner.
• Scope of Support: Our support services are designed to assist you with issues related to the use of our website and Service. We do not provide support for third-party products, services, or software, or for any issues that arise from your hardware, network, or internet connection.

• Accurate Information: When contacting our support team, you agree to provide accurate and complete information about the issue you are experiencing. This will help us diagnose and resolve the problem more efficiently.
• Cooperation: You agree to cooperate with our support team by following any instructions provided and supplying any additional information or documentation as needed to resolve your issue.
• Self-Help Resources: AmbulanceCoordinator.com LLC may provide self-help resources, such as FAQs, knowledge bases, or tutorials, on our website. We encourage you to consult these resources before contacting support, as they may contain solutions to common issues.

• Software Updates: AmbulanceCoordinator.com LLC may release updates, patches, or new versions of our website or Service from time to time. It is your responsibility to ensure that your device is compatible with these updates and to install them as necessary to maintain access to the Service.
• Feature Changes: We reserve the right to modify, add, or remove features of our website or Service at any time, with or without notice. These changes may affect your access to certain functionalities or content.

• No Guarantees: While we strive to provide reliable site management and support services, AmbulanceCoordinator.com LLC does not guarantee that our website or Service will be error-free, uninterrupted, or completely secure. We are not liable for any losses or damages resulting from your inability to access or use the website or Service due to technical issues, maintenance, or other reasons beyond our control.
• User Responsibility: You are responsible for ensuring that your device, internet connection, and software are compatible with our website and Service. AmbulanceCoordinator.com LLC is not responsible for any issues that arise from your failure to meet these technical requirements.

• Termination Rights: AmbulanceCoordinator.com LLC reserves the right to terminate or limit support services for users who violate our Terms of Service, engage in abusive behavior towards our support team, or otherwise misuse our support resources.
• End of Service: If AmbulanceCoordinator.com LLC discontinues the website or Service, support services will also be terminated. We will make reasonable efforts to notify users in advance of such termination.

This Termination and Account Deletion Clause outlines the conditions under which your account with AmbulanceCoordinator.com LLC may be terminated or deleted, as well as the consequences of such actions.

• Termination for Cause: AmbulanceCoordinator.com LLC reserves the right to suspend, terminate, or restrict your access to the Service at any time, with or without notice, if we determine, in our sole discretion, that you have violated these Terms of Service, engaged in fraudulent or illegal activities, or otherwise acted in a manner that is harmful to the Service, other users, or our business.
• Termination for Inactivity: AmbulanceCoordinator.com LLC may terminate accounts that have been inactive for an extended period of time, typically 12 months or more. If your account is at risk of being terminated due to inactivity, we will attempt to notify you in advance, allowing you the opportunity to log in and reactivate your account.
• Immediate Termination: In cases of severe violations, such as fraudulent activities, abuse, or threats to security, AmbulanceCoordinator.com LLC may terminate your account immediately without prior notice.

• Voluntary Termination: You may terminate your account at any time by accessing your account settings and following the account deletion process or by contacting our customer support team at tom@AmbulanceCoordinator.com. Upon termination, you will no longer have access to the Service, and your data will be subject to the provisions outlined in Section 20.4 (Data Retention and Deletion).
• Cancellation of Subscription: If you have a paid subscription, terminating your account will not automatically cancel any ongoing subscription plans. You must separately cancel your subscription as outlined in Section 10.5 (Cancellation and Termination) to avoid further charges.

• Loss of Access: Upon termination of your account, your right to access and use the Service will immediately cease. You will not be able to log in to your account, and any content or data associated with your account may be permanently deleted.
• No Refunds: Unless otherwise stated in these Terms, any fees paid prior to the termination of your account are non-refundable, including any fees for subscription plans that were not fully utilized before termination.
• Reinstatement: If your account was terminated by AmbulanceCoordinator.com LLC, we may, at our sole discretion, decide to reinstate your account. Reinstatement requests should be directed to tom@AmbulanceCoordinator.com. However, we are under no obligation to reinstate terminated accounts.

• Data Retention: AmbulanceCoordinator.com LLC may retain your data for a limited period after account termination as required by law, for backup purposes, or for legitimate business purposes. During this retention period, your data will not be accessible through the Service.
• Data Deletion: Following the retention period, all personal data associated with your terminated account will be permanently deleted from our systems, except for data that we are legally required to retain. This includes, but is not limited to, account information, user-generated content, and transaction history.
• User Responsibility: If you wish to retain any data before terminating your account, it is your responsibility to back up or export your data. AmbulanceCoordinator.com LLC is not responsible for any data loss resulting from account termination or deletion.

• Surviving Provisions: Certain provisions of these Terms, such as those related to intellectual property, confidentiality, disclaimers, limitations of liability, and dispute resolution, will survive the termination of your account and continue to apply.
• Ongoing Obligations: Termination of your account does not relieve you of any obligations to pay any outstanding fees or resolve any disputes that arose prior to termination.

AmbulanceCoordinator.com LLC may interact with third-party services, platforms, and content providers as part of the operation of our Service. This Third Parties Clause outlines the extent of our relationship with these third parties and your responsibilities when engaging with third-party services through our platform.

• Integration and Use: The Service may integrate with or provide access to third-party services, such as payment processors, analytics providers, social media platforms, and other tools. These third-party services are provided solely for your convenience and are subject to their own terms and conditions.
• No Control: AmbulanceCoordinator.com LLC does not control, endorse, or assume any responsibility for the content, functionality, or practices of any third-party services. Your use of third-party services is at your own risk, and AmbulanceCoordinator.com LLC is not liable for any issues arising from your use of these services.
• Independent Relationship: Any relationship formed between you and a third party through our Service is solely between you and the third party. AmbulanceCoordinator.com LLC is not responsible for any interactions, transactions, or disputes that occur between you and third-party service providers.

• External Links: The Service may include links to third-party websites, content, or resources that are not owned or controlled by AmbulanceCoordinator.com LLC We provide these links for informational purposes only, and the presence of a link does not imply endorsement or affiliation.
• Content Accuracy: AmbulanceCoordinator.com LLC does not guarantee the accuracy, completeness, or relevance of any third-party content. We are not responsible for monitoring or reviewing third-party content and do not assume any liability for your reliance on it.
• User Responsibility: It is your responsibility to review and understand the terms and conditions, privacy policies, and practices of any third-party websites or services you interact with through our platform.

• Third-Party Software: The Service may require the use of third-party software, plugins, or APIs to function properly. Your use of such software is subject to the licensing agreements and terms provided by the third-party software providers.
• API Integrations: If you choose to integrate third-party APIs with our Service, you are responsible for ensuring that such integrations comply with all applicable laws, regulations, and the terms of service of the third-party API providers.
• Support Limitations: AmbulanceCoordinator.com LLC provides limited support for issues related to third-party software or API integrations. Any technical support or issues related to third-party services must be addressed with the respective third-party provider.

• Affiliate Programs: As outlined in Section 18 (Affiliate Links and Endorsements Clause), AmbulanceCoordinator.com LLC may participate in affiliate programs that allow us to earn commissions from third-party product or service referrals. These programs do not influence our content, and we will clearly disclose any affiliate relationships.
• Sponsored Content: We may feature sponsored content provided by third parties. Sponsored content will be clearly labeled to distinguish it from our editorial content, and you should review any third-party disclaimers or terms associated with sponsored content.

• No Liability: AmbulanceCoordinator.com LLC is not liable for any damages, losses, or issues arising from your use of or interaction with third-party services, software, or content. Your dealings with third parties are solely between you and the third party.
• Indemnification: You agree to indemnify and hold harmless AmbulanceCoordinator.com LLC, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, or expenses (including legal fees) arising out of or related to your use of third-party services, software, or content accessed through our Service.

To access certain features of the AmbulanceCoordinator.com LLC Service, you may be required to register an account. This User Registration Clause outlines the terms and conditions for creating, maintaining, and using your account on our platform.

• Eligibility: By registering for an account, you represent and warrant that you are at least 18 years old (or the legal age of majority in your jurisdiction) and that you have the legal capacity to enter into and comply with these Terms of Service.
• Registration Process: To create an account, you must provide accurate, complete, and up-to-date information as prompted by the registration form, including but not limited to your name, email address, and any other required details. You agree to update this information as necessary to keep it accurate and current.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify AmbulanceCoordinator.com LLC immediately of any unauthorized use of your account or any other breach of security. AmbulanceCoordinator.com LLC is not liable for any loss or damage resulting from your failure to secure your account.
• Consent for A2P Messaging: By registering for an account, you consent to receive automated messages (e.g., SMS, emails) related to your use of the Service, including transactional and promotional communications, in accordance with our Terms of Service and Privacy Policy you have the option to opt out at anytime.

• Account Usage: You agree that you will not use your account for any illegal or unauthorized purpose, and you will comply with all applicable laws and regulations when using the Service. You are solely responsible for all activities that occur under your account, including any content you post, share, or transmit through the Service.
• Multiple Accounts: Unless explicitly permitted by AmbulanceCoordinator.com LLC, you may not create multiple accounts or use another user’s account without their permission. If you create multiple accounts to circumvent restrictions or to abuse the Service, AmbulanceCoordinator.com LLC reserves the right to terminate all such accounts.
• Accurate Information: You agree to provide and maintain accurate, complete, and current information in your account profile. Providing false or misleading information may result in the suspension or termination of your account.

• Impersonation: You may not impersonate another person, company, or entity, or falsely represent your affiliation with any person, company, or entity when registering or using your account.
• Automated Registration: You may not use any automated system, bot, or script to register for an account or access the Service. All account registrations must be completed manually by a human user.
• Account Trading or Transfer: You may not sell, trade, transfer, or otherwise dispose of your account to another party without the prior written consent of AmbulanceCoordinator.com LLC Any unauthorized transfer of accounts is strictly prohibited and may result in the termination of the account.

• Suspension and Termination: AmbulanceCoordinator.com LLC reserves the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to violations of these Terms of Service, fraudulent activity, or any behavior that AmbulanceCoordinator.com LLC deems harmful to the Service or other users.
• Effect of Termination: Upon termination of your account, your access to the Service and any content associated with your account will be immediately revoked. AmbulanceCoordinator.com LLC may, but is not obligated to, retain any data or content associated with your terminated account.

• Personal Information: By registering an account, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. AmbulanceCoordinator.com LLC is committed to protecting your privacy and will handle your personal information in accordance with applicable data protection laws.
• Security Measures: AmbulanceCoordinator.com LLC implements reasonable security measures to protect your account information, but cannot guarantee the absolute security of your account. You agree to take precautions to protect your account from unauthorized access, including the use of strong passwords and secure connections.

• Modifications: AmbulanceCoordinator.com LLC reserves the right to modify, suspend, or discontinue any aspect of the account features at any time, with or without notice. This may include changes to available tools, settings, or access levels.
• User Notifications: Where possible, AmbulanceCoordinator.com LLC will provide notice of significant changes to account features. However, you are responsible for reviewing and understanding any updates or modifications to your account.

This Limitation of Liability or No Responsibility Clause outlines the extent of AmbulanceCoordinator.com LLC’s liability in connection with your use of the Service. By using our Service, you agree to the following terms:

• Third-Party Services and Content: AmbulanceCoordinator.com LLC is not responsible or liable for any third-party services, content, websites, or applications that you may access through our Service. Any dealings or interactions you have with third parties are solely between you and the third party, and AmbulanceCoordinator.com LLC assumes no responsibility for any losses, damages, or issues arising from such interactions.
• User-Generated Content: AmbulanceCoordinator.com LLC is not responsible for any content posted, uploaded, or shared by users within our Service. We do not endorse, guarantee, or assume responsibility for the accuracy, completeness, or usefulness of any user-generated content.

• No Warranty: The Service is provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or any other warranty that might arise under any law.
• No Guarantee: AmbulanceCoordinator.com LLC does not guarantee that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. You use the Service at your own risk, and we do not warrant that any defects or errors will be corrected.
• A2P Messaging Liability: AmbulanceCoordinator.com LLC is not liable for any delays, errors, or non-delivery of A2P messages, including SMS or emails, that result from issues beyond our control, such as network problems, carrier issues, or user error.

• Indirect, Incidental, and Consequential Damages: To the fullest extent permitted by applicable law, AmbulanceCoordinator.com LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:)
  • Your use of or inability to use the Service;
  • Any unauthorized access to or use of our servers and/or any personal information stored therein;
  • Any interruption or cessation of transmission to or from the Service;
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service by any third party;
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service.

• Maximum Liability: In no event shall AmbulanceCoordinator.com LLC’s total liability to you for all claims, damages, losses, and causes of action arising out of or relating to these Terms or your use of the Service exceed the amount you have paid to AmbulanceCoordinator.com LLC for access to and use of the Service in the twelve (12) months preceding the claim. If you have not made any payments to AmbulanceCoordinator.com LLC, AmbulanceCoordinator.com LLC’s total liability shall not exceed fifty U.S. dollars (USD $50.00).

• Assumption of Risk: You acknowledge and agree that the limitations of liability set forth in this Clause reflect a reasonable and fair allocation of risk between you and AmbulanceCoordinator.com LLC, and that these limitations are an essential basis for our ability to make the Service available to you.
• Your Responsibility: You are responsible for your use of the Service and for any consequences thereof. AmbulanceCoordinator.com LLC is not liable for any damages or harm arising from your use of or reliance on the Service.

• Limitations Under Law: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above exclusions and limitations may not apply to you. In such cases, the liability of AmbulanceCoordinator.com LLC will be limited to the fullest extent permitted by applicable law.

• Indemnification: You agree to indemnify, defend, and hold harmless AmbulanceCoordinator.com LLC, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Service, your violation of these Terms, or your violation of any rights of another.

In addition to the limitations and exclusions of liability outlined in previous sections, this "Other Warranties and Disclaimers" clause further clarifies the extent of warranties provided by AmbulanceCoordinator.com LLC and disclaims any additional obligations or guarantees.

• Information Accuracy: AmbulanceCoordinator.com LLC strives to provide accurate and up-to-date information through our Service. However, we do not warrant or guarantee that any content, information, or data provided through the Service is accurate, complete, reliable, current, or error-free. You are solely responsible for verifying the accuracy and completeness of any information before relying on it.
• No Obligation to Update: We are under no obligation to update, correct, or modify any content or information provided through the Service, even if such information becomes outdated or inaccurate.
• A2P Messaging Content: While AmbulanceCoordinator.com LLC endeavors to ensure that all A2P messages are accurate and up-to-date, we do not warrant the accuracy, completeness, or usefulness of any content provided through automated messaging services.

• Service Availability: AmbulanceCoordinator.com LLC does not guarantee that the Service will be available at all times or without interruption. We may experience outages, downtime, or technical issues that could affect the availability of the Service. We disclaim any liability for any losses or damages caused by such interruptions.
• Maintenance and Updates: The Service may be temporarily unavailable due to scheduled maintenance, updates, or other reasons. AmbulanceCoordinator.com LLC will make reasonable efforts to provide notice of any significant downtime, but we are not liable for any inconvenience or loss caused by such unavailability.

• Security Measures: While AmbulanceCoordinator.com LLC implements reasonable security measures to protect your personal information and data, we do not warrant that the Service will be completely secure or free from unauthorized access, hacking, data breaches, or other security vulnerabilities.
• User Responsibility: You are responsible for ensuring the security of your account, devices, and network. AmbulanceCoordinator.com LLC is not liable for any losses or damages resulting from unauthorized access to your account or data due to your failure to secure your credentials or devices.

• Third-Party Content: The Service may include content, links, or resources provided by third parties. AmbulanceCoordinator.com LLC does not warrant or guarantee the accuracy, reliability, or quality of any third-party content or services. We are not responsible for any damages or losses resulting from your use of or reliance on third-party content or services.
• Third-Party Services: Your interactions with third-party services, including any transactions or agreements you enter into with third-party providers, are solely between you and the third party. AmbulanceCoordinator.com LLC disclaims any liability for issues arising from your use of third-party services.

• Implied Warranties Disclaimed: To the fullest extent permitted by applicable law, AmbulanceCoordinator.com LLC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, and any other warranty that might arise under any law. The Service is provided "as is" and "as available," without any warranties of any kind.
• Jurisdictional Limitations: Some jurisdictions do not allow the exclusion of certain warranties or conditions, so some of the above exclusions may not apply to you. In such cases, any implied warranties will be limited to the maximum extent permitted by applicable law.

• Exclusive Remedies: Your sole and exclusive remedy for any dissatisfaction with the Service or any content available through the Service is to stop using the Service. Under no circumstances will AmbulanceCoordinator.com LLC be liable for any damages arising out of your use of or inability to use the Service.

• No Professional Advice: The content provided through the Service is for informational purposes only and is not intended to be professional advice. AmbulanceCoordinator.com LLC is not responsible for any actions taken or not taken based on the information provided through the Service.
• No Responsibility for Decisions: AmbulanceCoordinator.com LLC disclaims any responsibility for decisions made by you or others based on the use of the Service. You are solely responsible for any decisions or actions you take based on the content or information provided through the Service.

If you have any questions, concerns, or feedback regarding these Terms of Service, our Service, or any other aspect of AmbulanceCoordinator.com LLC, please feel free to contact us. We are here to assist you and ensure that your experience with our Service is positive and productive.

• Email Support: For general inquiries or support requests, you can reach our customer support team via email at [tom@AmbulanceCoordinator.com]. We strive to respond to all inquiries within 5 business days.
• Phone Support: You can also contact us by phone at 1.833.840.6418 during our standard business hours, 08:00 - 17:00 and CDT. Our support team is available to assist you with any technical issues, account-related questions, or other concerns.
• A2P Messaging Support: If you have any questions, concerns regarding automated messages (A2P) you receive, or you have the option to opt out of these messages please contact our customer support team at tom@AmbulanceCoordinator.com.

For any correspondence, including legal notices, you can contact us at our mailing address:
AmbulanceCoordinator.com LLC
402 Maple Ln
Monticello, IL, 61856
United States of America

We value your feedback and suggestions for improving our Service. If you have any ideas or recommendations, please feel free to share them with us at tom@AmbulanceCoordinator.com. While we may not be able to respond to every suggestion, we appreciate your input and will consider it as we continue to enhance our offerings.

If you encounter any issues or bugs while using our Service, please report them to our technical support team at tom@AmbulanceCoordinator.com. Providing detailed information about the issue, including screenshots or error messages, will help us resolve the problem more efficiently.